FRAMEWORK FOR THE PROCUREMENT OF FACILITIES MANAGEMENT SERVICES OF PUBLIC BUILDINGS IN FCT-ABUJA
- Project Research
- 1-5 Chapters
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 3000
ABSTRACT
Deciding what to provide in-house and what to outsource is not always easy, because of the pros and cons of each approach. This study assessed the suitability of outsourcing and in-house routes for procurement of facilities management (FM) services in public buildings so as to develop a framework to assist FM practitioners in making decisions on procurement of FM services in Abuja. Mixed method research methodology was adopted involving the administration of 122 structured questionnaires and semi-structured interviews with 10 international facility management association (IFMA) members in Abuja metropolis. Findings show that the top three factors driving in-house FM services delivery are cost reduction, improved performance standard and improved customer orientation and service. While, the top three factors driving outsourcing of FM services delivery are improved quality of services, improved performance standard and improved responsiveness and cycle times. Also, from the findings, the top barriers to the delivery of in-house FM services are, financial constraints and Customer demands while lack of understanding of sustainability issues and lack of tools were indicated as the top barriers for outsourcing. The key factors considered for the development of framework to procure FM services includes the 11 core competency of FM (occupancy and human factor, operations and maintenance, sustainability, facility information and technology management, risk management, communication, performance and quality, leadership and strategy, real estate, project management, finance and business), availability of trained facility manager, new technology, management technique and cost. This indicates that the framework to procure FM services includes provision of clear policy which should consist of a policy statement, methodology resource mobilization, government policy regarding the maintenance of the facility mapping of the facility and a means of measuring performance of FM services providers. Therefore, organisation favours the use of in-house FM services in handling strategic functions while outsourcing is in charge of operational functions. Top management committee should endeavor to make progress on financial, technical and stakeholder constraints for effective growth and operation of in-house and outsourcing of FM services. The result of the study provides significant understanding that can support decision making on what FM services public organisations should provide in-house and what to outsource.
Related Project Materials
THE PROBLEMS OF MANAGEMENT IN SECONDARY SCHOOLS
ABSTRACT
Most Secondary Schools in developing nations still yearn for management that can create a conducive envir...
CLASS SIZE AND TEACHER’S EFFECTIVENESS IN SECONDARY SCHOOLS
BACKGROUND TO THE STUDY
For many years, educators, politicians and people in general have debated...
CRITICAL ANALYSIS OF THE LEGAL AND INSTITUTIONAL FRAMEWORK FOR ISLAMIC BANKING IN NIGERIA
ABSTRACT
This study looks at legal and institutional framework for Islamic banking in Nigeria with a view to identifying the challenges i...
INEC AND CHALLENGES OF MONITORING POLITICAL PARTY CAMPAIGN FINANCING IN NIGERIA
Abstract
Democracy is a system in which the government is controlled by the people, and in which people are considered equals in the exer...
BRANDING AS A MARKETING TOOL IN SALES PERFORMANCE
Abstract
This study was carried out to ascertain consumer perception towards leading brands of beverage produced by the...
THE IMPACT OF TRADE UNIONISM ON THE GROWTH OF PUBLIC SECTOR ORGANIZATION IN NIGERIA (A CASE STUDY OF ASUP ABIA STATE POLYTECHNIC, ABA)
ABSTRACT
This subject of labour unrest has been a characteristic feature in Nigeria. “The question often asked is...
IMPORTANCE OF AUDITORS ON THE INSPECTION OF FINANCIAL STATEMENT
Background of the study
It should come as no surprise that huge sums of money and vast amounts of material are bein...
GOVERNMENT OWNERSHIP AND ITS EFFECT AND CONTROL OF MASS MEDIA OBJECTIVITY REPORTING
Abstract
This project takes a look at the “Effect of Government Ownership and Control on Mass Media Objectivity....
THE LAND USE ACT OF 1978: APPRAISAL, PROBLEMS AND PROSPECTS
ABSTRACT
From time immemorial through the period of agriculture to the period of industrial development, land has remained the most...
THE ROLE OF ENTREPRENEURSHIP DEVELOPMENT IN NIGERIA ECONOMY (A CASE STUDY OF THE HUNGRY MAN RESTAURANT WUSE II – ABUJA).
ABSTRACT
Generally this study seeks to explore the role of entrepreneurship development in Nigeria Economy,...
